Effective Date: 1 October 2021
At Virtual Assist Limited, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you interact with our virtual assistant services.
We may collect the following types of personal information when you engage with Virtual Assist Limited:
1.1. Contact Information: This includes your name, email address, phone number, and physical address.
1.2. Financial Information: If applicable, we may collect financial information necessary for providing account management services, such as bank account details or payment information.
1.3. Communication Data: We may store records of your interactions with us, including emails, messages, and any other communication methods used.
1.4. Technical Information: When you access our website or services, we may collect information about your device, browser, IP address, and other technical details.
1.5. Usage Information: We may gather data about how you use our services, including pages visited, time spent on our website, and any other interactions.
We use the information we collect for the following purposes:
2.1. Service Provision: To provide virtual assistant services, including account management and general administrative support, tailored to your needs.
2.2. Communication: To respond to your inquiries, provide updates, and inform you of relevant changes or promotions.
2.3. Improving Services: To analyze user behavior and preferences, helping us enhance our offerings and user experience.
2.4. Legal Obligations: To meet our legal and regulatory obligations.
We may share your information with third parties in the following circumstances:
3.1. Service Providers: We may engage third-party service providers to assist us in delivering our services, such as accountants, IT support, or payment processors.
3.2. Legal Compliance: We may share your information when required by law or to protect our rights, property, or safety, or those of others.
3.3. Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of the transaction.
You have the following choices regarding your personal information:
4.1. Access and Correction: You can access, update, or correct your personal information by contacting us at [Insert Contact Information].
4.2. Opt-Out: You can opt out of receiving promotional emails or communications by following the instructions provided in our communications.
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage method can guarantee absolute security.
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on our website, and the date of the most recent revision will be indicated.
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at shelley@virtualassistltd.co.uk
By using our services, you consent to the practices described in this Privacy Policy. Thank you for choosing Virtual Assist Limited for your virtual assistant needs.